Support Centre

Clients will send tutors a message through the messaging system. In some instances, they will use the Tutorfair Voice Connect. Tutors will receive an em...

Our data shows that some tutors are better at turning messages into paid lessons than others. We undertook some analysis, and will share with you the best p...

We've found that the most convenient ways to arrange, and book lessons is through the suggest lesson function in your message threads.  In a couple of...

To ensure the safety and security of both clients and tutors, all pre and post booking communications must occur through the website messaging platform. Thi...

For safety, phone numbers, email addresses, Skype/Facebook IDs, and any other means of contact are not allowed to be exchanged prior to a booking. After...

Once a client books a lesson with you, contact details (i.e. phone number and address) are shared with both parties.

We asked our top tutors for their tips on organising residential tutoring stays with families.  Below is their advice. Please note that this is not official...

Here on Tutorfair we have 5 ways to find clients. 1. Set up your Tutorfair profile When you go live on Tutorfair, clients will be to find your profile...

What is an invoicing account? An invoicing account is a type of client account that pays via monthly invoice, rather than in the usual way (which is onl...

As an online tutoring marketplace, we aim to advertise our tutor's profiles as much as possible. Similar to platforms such as Linkedin, profiles can be...