Support Centre

All lessons between a tutor and client are booked and paid for through the Tutorfair system, from the first lesson all the way through to the last.   Tutor...

If you haven't already, please enter your sort code and account number, in the 'edit account' section of your Profile, so we can pay you for ...

There will some instances where you might want to offer a rate to a client that is different to your headline price. For example, you may have agreed a disc...

When a client buys a lesson with Tutorfair, the lesson price goes to four different places. The first and biggest component goes to the tutor as a fee for t...

All lesson bookings go through Tutorfair whether it's the 1st lesson or the 100th! Tutors are ranked on the number of lessons taught with each clie...

The short answer is that our system doesn't allow it, as a way of ensuring tutors' safety on the site. Contact details are only exchanged once a ...

Explain to the client that this is not allowed. Online payments allow Tutorfair to: rank tutors by the number of lessons they’ve given; resolve any disputes...

There will of course be occasions when you will need to cancel a lesson due to sickness or unexpected circumstances. To cancel a lesson, log in to your acco...

Keep as much communication as possible through Tutorfair’s messaging system; make sure each lesson is booked and paid for in advance through the site.

At Tutorfair we do not employ our tutors - we simply provide a platform through which tutors can work as self-employed sole traders. Therefore you'll ...