Support Center

Why do I have to pay in advance?

Last Updated: Sep 10, 2015 04:07PM BST

We go to great lengths to look after our clients and make sure that our tutors are reliable, professional and safe. It's only fair that we should look after the tutors too.

Taking payment in advance of each lesson creates a record of where the tutor is and with whom - this is important for tutor safety. Taking payment in advance also protects our tutors from clients who might cancel at the last minute, or fail to turn up.

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