Support Center

What security checks do you perform?

Last Updated: Oct 23, 2017 05:21PM BST

We are very strict about security. Before going live on the Tutorfair website, every tutor must confirm their email address, mobile phone and pass an online identity check.

To pass the online identity check, they must scan their official ID (e.g. passport, drivers licence, identity card) using their webcam and also scan their face in order for us to match their face to their ID.

If a tutor cannot pass the online security check for technical reasons, they must arrange an identity check in person with us, where we check the above documents by hand.

Although we do our best to confirm the identity of tutors that appear on our website, we highly recommend that you carry out your own checks by asking them to bring the appropriate paperwork to the first lesson.

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