Support Center

Can I offer the first lesson for free?

Last Updated: Jul 10, 2015 03:00AM BST

The short answer is that our system doesn't allow it, as a way of ensuring tutors' safety on the site.

Contact details are only exchanged once a client has made a booking.

In some instances, a client will ask for details ahead of booking a lesson, however this makes the process less secure, as there is no record of their details.

We understand that in some cases you would like to meet up first, before committing to a set of lessons. For this, we recommend highlighting to the client Tutorfair's First Lesson Guarantee

This way the client can book you, and if there are any problems, receive a full refund.

If there are no issues, then they can go ahead and book future lessons with you. If you would like to retrospectively offer them a free lesson, then this can be done by creating shorter lessons for the client going forward.

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