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identity

Anthony davis Dec 07, 2016 09:26PM GMT

As a prospective tutor how do i verify my identity

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Annabel Dec 08, 2016 09:27AM GMT
Hi Anthony - you'll need to first of all verify your email address (you should have received a link to your email inbox) then you can verify your identity. You can view more info in this support article:

https://support.tutorfair.com/customer/en/portal/articles/2336618-how-to-pass-the-security-checks-before-going-live

Hope this helps!
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Rachel May 22, 2017 09:07AM BST
My id is quite old, and the verification isn't matching me to my photograph. What can I do?
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Annabel May 22, 2017 09:07AM BST Tutorfair Agent

Hi Rachel,

Sorry to hear you’re having problems with the ID check. Can you send an email to support@tutorfair.com and we can look into this for you?

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