Support Center

Why can't I verify my e-mail address?

Last Updated: Sep 04, 2017 03:01PM BST
How to find the email 

When you first signed up to Tutorfair you should have received an email from us containing a link to verify your email address.  This way we know that when we contact you it's going to the right person!

The email has the subject line "Tutorfair Account Information" and should look like the screenshot below.  Simply click on the link to automatically verify your email address.  



Trouble shooting

If you have not received the email or signed up some time again and cannot find it in your inbox please click the resend button on the "Security Check" page of your Tutorfair profile.

If you do not receive the email please check your junk mail (especially if you have a hotmail or outlook email address).

If you have STILL not received the email please contact support@tutorfair.com and our tech guys will investigated this for you!

Next you'll need to verify your UK mobile phone number.  For help with that please visit this support article 

 

Contact Us

7a14379ff949bbf583160936bd0ee0d3@tutorfair.desk-mail.com
http://assets2.desk.com/
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